Customer Support
Contact Fusion Scale Hobbies
Have a question about an order, product, shipping, or dealer inquiry? Send us a message and our team will help as soon as possible.
Email Support
Email us at info@fusionscalehobbies.com. This is usually the best way to reach us for order help, product questions, and support requests.
Mailing Address
Office Mailbox
Fusion Scale Hobbies
475 E Main St, Suite 153
Cartersville, GA 30121
This is a mailing / office mailbox location only. We do not currently offer walk-in retail shopping or local pickup.
Phone
Call Us
Phone: (844) 745-8001
If we miss your call, please leave a message or send us an email with your order number.
Hours
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM Eastern Time
Saturday – Sunday: Closed
We are also closed on major U.S. holidays. Messages received outside business hours are handled as soon as possible on the next business day.
Our Cartersville address is a mailing / office mailbox location only. Fusion Scale Hobbies does not currently operate a walk-in retail storefront or local pickup counter.
Send a Message
How can we help?
For order questions, please include your order number if available. Photos are helpful for damaged, incorrect, or missing item concerns.